At fg99, your personal data matters most to us. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.
We protect your data through both technology and policy.
Every transaction and piece of personal data on fg99 is protected by 256-bit SSL encryption. Maximum security is ensured at every step of your data transfer.
Your personal information is never sold or rented to third parties. fg99 uses data only as needed to improve its services and maintain security.
You have the right to view, correct, or request deletion of your stored data at any time. fg99 always respects these rights.
Fg99's data protection measures are regularly audited by independent third parties. Any identified risks are addressed immediately.
Member data is stored encrypted on secure servers. Only authorized personnel can access limited information for specified purposes.
Fg99 only sends necessary and consented notifications. Every member has the option to unsubscribe from marketing messages at any time.
Fg99 is one of Bangladesh's most trusted online betting platforms. We believe that protecting each member's personal data is a fundamental responsibility. This Privacy Policy ("Policy") applies to the fg99 website, mobile app, and all associated services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, who we share it with, and how long we retain it. By using fg99's services, you agree to this Privacy Policy.
Important: If anything in this policy is unclear, please reach out to us at support@fg99.bet. We're always happy to explain things in plain language.
This privacy policy is compliant with international data protection standards and local laws. fg99 may update this policy at any time. The date at the top of the page will reflect any changes, and members will be notified by email for significant updates.
Fg99 collects information in several ways. A detailed breakdown by category is provided below:
Information collected at registration:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Yes |
| Contact Information | Email, phone number | Yes |
| Address | Home address, city, country | Yes |
| KYC Documents | NID, Passport, Driving License | Before Withdrawal |
| Financial Information | Payment methods & transaction history | Yes |
Automatically collected information:
Why this is required: Automated data collection helps fg99 detect fraudulent activity, improve service quality, and keep your account secure.
Fg99 uses collected data solely for the purposes listed below. We never use your information beyond what has been approved:
Fg99 never sells your data for personal gain. Your explicit consent is obtained for marketing communications, and you may withdraw it at any time.
Fg99 uses cookies and similar technologies to enhance the experience of website and app users. Cookies are small text files stored on your device.
Types of cookies we use:
Cookie Controls: You can block or delete cookies from your browser settings. However, disabling essential cookies may affect the functionality of some fg99 services.
Fg99 never sells your personal information. However, in certain limited circumstances, data may be shared with specific third parties:
In each of the above cases, only the minimum necessary information is shared. All third parties are contractually obligated to uphold fg99's privacy standards.
fg99 will never: Selling your data to advertisers, sharing it with unauthorized third parties, or using it for marketing purposes without your consent.
Fg99 retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Categories | Retention Period |
|---|---|
| Account information (active accounts) | For the full duration of account activity |
| Financial transaction details | Minimum 5 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Communication Logs | 2 years |
| Website usage logs | 1 year |
| Marketing consent records | 3 years after consent withdrawal |
Once the designated retention period ends, data is securely deleted or anonymised so that identification is no longer possible. Data relevant to ongoing legal disputes or investigations may be retained for an extended period.
Under fg99's Privacy Policy, you have the following rights. You may contact us at any time to exercise them:
Fg99 will respond to rights requests within 30 days of receipt. Complex cases may require an additional 30 days, and you will be notified in advance if that applies.
Fg99 strictly prohibits providing services to anyone under the age of 18. We never knowingly collect personal information from minors.
For Parents: If you suspect your child is using fg99, please contact us immediately at support@fg99.bet. We will take prompt action.
Fg99's platform may integrate certain third-party services, such as payment gateways or game providers. These third parties have their own privacy policies, which are outside of fg99's control.
For any questions, complaints, or requests to exercise your rights under this Privacy Policy, please contact us:
An initial response will be provided within 48 hours of receiving your complaint. If you are not satisfied with fg99's resolution, you have the right to escalate your complaint to the relevant regulatory authority.
Our Commitment: fg99 always respects your privacy. We believe transparency and trust are the foundation of a lasting relationship. Your concerns matter to us.